Refund policy

Do you accept returns?

No. All sales are final.

Please review product images, details & dimensions before making a purchase. Items may appear larger in pictures than they are, so please take care to review all information. While images are photographed as accurately as possible, colors may appear slightly different from screen to screen.

Our goal is for every customer to be totally satisfied with their haul, so if you have questions, please reach out before buying. We will do our best to provide additional information or images.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

What if I have additional questions?

We would love to hear your thoughts and answer any additional questions that you might have about our products or services. Please email shop@driftwoodandmoss.com.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.