Shipping policy

When will I get my order?

Domestic orders are shipped out via USPS within 5 business days of purchase. Tracking information is emailed when order ships. We are not responsible for lost or stolen items once in the care of the carrier. Please be sure to open packages upon delivery to check for damages. In the event that an item was damaged during delivery, please be sure to take photographs of both the item and the packaging and we will work together to resolve the issue. 

Free local pickup is also an option for those in CT & NYC. Please select at checkout and I will contact you to make arrangements. 

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Free standard shipping is offered on orders $150 and over. 

What if I have additional questions?

We would love to hear your thoughts and answer any additional questions that you might have about our products or services. Please email shop@driftwoodandmoss.com.